Tradeflux
Legal

Terms of Service

Last updated: 12 June 2026

These Terms of Service (the “Terms”) govern your access to and use of Tradeflux (the “Service”), a voice-first quoting and invoicing application — including the Tradeflux iOS app — operated by Mercury Road Equipment Pty Ltd (ABN 36 614 422 187) (“we”, “us” or “our”). By creating an account or using the Service you agree to these Terms. If you don’t agree, don’t use the Service.

1. What Tradeflux is

Tradeflux helps sole traders and small businesses create, send and track quotes and invoices and keep simple books, including by speaking to an AI voice assistant that drafts documents for you. Tradeflux is a software tool to help you do your own invoicing. It is not an accountant, bookkeeper, tax agent or legal adviser, and nothing it produces is financial, tax or legal advice.

2. Eligibility and your account

  • You must be at least 18 years old and able to form a binding contract.
  • Tradeflux is intended for use by businesses operating in Australia, including the handling of Australian GST and tax-invoice requirements.
  • You can sign up with an email address or an Australian mobile number (we’ll text or email you one-time codes to verify it’s you), or with a Google, Microsoft or Apple account.
  • You’re responsible for keeping your sign-in details and devices secure and for all activity that happens under your account. Tell us promptly if you think your account has been compromised.
  • You agree to provide accurate account information and to keep it up to date.

3. Your content and your responsibility

You keep ownership of the information you put into Tradeflux — your business details, your clients’ details, document content, books records and the like (“Your Content”). You grant us the limited rights needed to host, process and transmit Your Content so we can provide the Service (including sending it to the third-party processors described in our Privacy Policy).

You are solely responsible for every document you send. Voice and AI features draft quotes and invoices from what you say, and they can mishear or get something wrong. You must review each document — amounts, GST, client details and everything else — and confirm it is correct before you send it. We are not responsible for errors in documents you issue, or for your compliance with tax or other laws.

You warrant that you have the right to enter your clients’ details into Tradeflux and to invoice them, and that Your Content does not infringe anyone else’s rights or break any law.

4. Voice and AI features

  • Voice and AI features are powered by third-party AI providers. Using them sends your audio, transcripts and relevant business data to those providers, as set out in our Privacy Policy.
  • AI-generated output is automated and can be inaccurate, incomplete or misattributed. It is provided to draft documents for your review, not as advice, and you must check it before relying on it.
  • We may apply fair-use limits to voice sessions, and we may change, suspend or improve AI features (including the underlying providers and models) from time to time.

5. Subscriptions and billing

  • Your first few documents are free — currently your first 4 documents (quotes and invoices combined).
  • After that you need an active subscription. Plans are charged monthly in Australian dollars and include a set number of documents each month; current plans and pricing are shown on the billing page in the app before you subscribe.
  • On web subscriptions, documents beyond your plan’s monthly allowance are charged at the per-document overage rate shown on the billing page (currently AUD $2.20). On App Store subscriptions there is no overage billing — the allowance is a hard monthly limit (see section 6).
  • Web payments are processed by Stripe. By subscribing you also agree to Stripe’s terms. We don’t store your full card details.
  • Subscriptions renew automatically each month until cancelled. You can cancel at any time, effective at the end of the current billing period.
  • We may change our prices; if we do, we’ll give you reasonable notice before the change applies to you.
  • Except where the law requires otherwise (including under the Australian Consumer Law), fees already paid are non-refundable, and we don’t refund partial periods.

6. App Store purchases

If you subscribe through the iOS app:

  • Payment is charged to your Apple Account at the price shown on the App Store purchase sheet when you confirm the purchase.
  • The subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period. You can manage or cancel it in your App Store / Apple Account subscription settings — not from inside Tradeflux.
  • Your plan’s document allowance is a hard monthly limit on App Store subscriptions; no overage is billed.
  • Refunds for App Store purchases are handled by Apple under Apple’s terms.

7. Acceptable use

You agree not to:

  • use the Service for any unlawful, fraudulent or misleading quoting or invoicing;
  • upload content that is unlawful, infringing or harmful;
  • interfere with, overload, reverse engineer or attempt to gain unauthorised access to the Service or its underlying systems;
  • misuse the voice features, including by submitting others’ recordings without consent or attempting to manipulate the AI assistant into acting outside your own account; or
  • use the Service to send spam or unsolicited commercial messages.

8. Third-party services

The Service depends on third parties to function — including ElevenLabs (voice AI), Google (the language model behind the assistant, address lookups and sign-in), Anthropic (AI quality review), the Australian Business Register (ABN/GST checks), Stripe and Apple (billing), ClickSend (SMS) and SMTP2GO (email delivery). Their availability and performance are outside our control, and we’re not liable for their acts or omissions. What we send to each of them, and why, is set out in our Privacy Policy.

9. Intellectual property

Tradeflux, including its software, design and branding, belongs to us and our licensors. These Terms don’t give you any rights in them except the limited right to use the Service while these Terms are in force. See also our Copyright & IP notice.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind. We don’t warrant that the Service will be uninterrupted or error-free, that voice transcription or AI drafting will be accurate, or that documents generated will meet your tax or legal obligations. Certain rights and guarantees under the Australian Consumer Law can’t be excluded; nothing in these Terms limits those.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss, or for loss of profits, revenue, data or goodwill, arising from your use of the Service. Where our liability can’t be excluded but can be limited, our total liability to you is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the liability.

12. Termination

You can stop using the Service at any time and delete your account and its data from the account menu in the app. We may suspend or terminate your access if you breach these Terms or if we reasonably need to (for example to protect the Service or comply with the law). On termination, your right to use the Service ends; clauses that by their nature should survive (such as billing owed, disclaimers and liability limits) will continue to apply.

13. Apple App Store terms

Where you use the Tradeflux iOS app from the Apple App Store:

  • These Terms are between you and us only — Apple is not a party to them and is not responsible for the Service or its content.
  • Apple has no obligation to provide maintenance or support for the app, and any claims relating to the app — including product liability, consumer protection and IP claims — are our responsibility, not Apple’s.
  • Your use of the app must also comply with the Apple Media Services Terms and Conditions, including the usage rules.
  • You represent that you are not located in a country subject to a relevant government embargo and are not on any prohibited-parties list.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the iOS app, and may enforce them against you.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes we’ll take reasonable steps to let you know. Continuing to use the Service after the changes take effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia.

16. Contact us

Questions about these Terms? Contact Mercury Road Equipment Pty Ltd at vlad@dfortix.ai.