Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of Tradeflux (the “Service”), a voice-first invoicing application operated by Mercury Road Equipment Pty Ltd (ABN 36 614 422 187) (“we”, “us” or “our”). By creating an account or using the Service you agree to these Terms. If you don’t agree, don’t use the Service.

1. What Tradeflux is

Tradeflux helps sole traders and small businesses create, send and track invoices, including by speaking to a voice assistant that drafts invoices for you. Tradeflux is a software tool to help you do your own invoicing. It is not an accountant, bookkeeper, tax agent or legal adviser, and nothing it produces is financial, tax or legal advice.

2. Eligibility and your account

• You must be at least 18 years old and able to form a binding contract.
• Tradeflux is intended for use by businesses operating in Australia, including the handling of Australian GST and tax-invoice requirements.
• You’re responsible for keeping your login details secure and for all activity that happens under your account. Tell us promptly if you think your account has been compromised.
• You agree to provide accurate account information and to keep it up to date.

3. Your content and your responsibility

You keep ownership of the information you put into Tradeflux — your business details, your clients’ details, invoice content, and the like (“Your Content”). You grant us the limited rights needed to host, process and transmit Your Content so we can provide the Service (including sending it to the third-party processors described in our Privacy Policy).

You are solely responsible for every invoice you send. Voice and AI features draft invoices from what you say, and they can mishear or get something wrong. You must review each invoice — amounts, GST, client details and everything else — and confirm it is correct before you send it. We are not responsible for errors in invoices you issue, or for your compliance with tax or other laws.

You warrant that you have the right to enter your clients’ details into Tradeflux and to invoice them, and that Your Content does not infringe anyone else’s rights or break any law.

4. Subscriptions and billing

• Your first invoice is free.
• To send further invoices you need an active subscription, which is AUD $10 per month unless we tell you otherwise.
• Payments are processed by Stripe. By subscribing you also agree to Stripe’s terms. We don’t store your full card details.
• Subscriptions renew automatically each month until cancelled. You can cancel at any time, effective at the end of the current billing period.
• Except where the law requires otherwise (including under the Australian Consumer Law), fees already paid are non-refundable, and we don’t refund partial periods.

5. Acceptable use

You agree not to:

• use the Service for any unlawful, fraudulent or misleading invoicing;
• upload content that is unlawful, infringing or harmful;
• interfere with, overload, reverse engineer or attempt to gain unauthorised access to the Service or its underlying systems; or
• misuse the voice features, including by submitting others’ recordings without consent.

6. Third-party services

The Service depends on third parties to function — including ElevenLabs (voice AI), Google (address lookups), the Australian Business Register (ABN/GST checks), Stripe (billing) and an email provider (invoice delivery). Their availability and performance are outside our control, and we’re not liable for their acts or omissions. What we send to each of them, and why, is set out in our Privacy Policy.

7. Intellectual property

Tradeflux, including its software, design and branding, belongs to us and our licensors. These Terms don’t give you any rights in them except the limited right to use the Service while these Terms are in force.

8. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind. We don’t warrant that the Service will be uninterrupted or error-free, that voice transcription or AI drafting will be accurate, or that invoices generated will meet your tax or legal obligations. Certain rights and guarantees under the Australian Consumer Law can’t be excluded; nothing in these Terms limits those.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss, or for loss of profits, revenue, data or goodwill, arising from your use of the Service. Where our liability can’t be excluded but can be limited, our total liability to you is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the liability.

10. Termination

You can stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms or if we reasonably need to (for example to protect the Service or comply with the law). On termination, your right to use the Service ends; clauses that by their nature should survive (such as billing owed, disclaimers and liability limits) will continue to apply.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes we’ll take reasonable steps to let you know. Continuing to use the Service after the changes take effect means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia.

13. Contact us

Questions about these Terms? Contact Mercury Road Equipment Pty Ltd at vlad@dfortix.ai.